culture

Transforming organizations means building positive experiences for employees too

Experience is a sum of perceptions that impact decision making. Purchase decisions in the case of customers, but also of recommendation or criticism by the members of the company. But how to ensure practices that improve the experience not only of the client but also of the employee?

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Towards a new comprehensive paradigm of change management

The use of change management methodologies has proven very good results and every day more and more organizations understand their importance. However, there are still those who do not get it. And, to some extent, they are right. Because what they are seeing is not real change management. Below, some suggestions to approach transformations in a holistic way.

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