There are numerous companies that support significant changes in its operation, structure, and business basing its transformation plan in communication and training actions as the only resources. I have stated in a previous article that, although these are necessary tools, they happen to be insufficient by themselves. Below, I would like to share some thoughts about training.
Training without learning is no training Read More »
As I stated in previous posts, a Change Management strategy that seeks a truly positive and sustainable transformation cannot base its action plan solely on communication and training. These are both necessary but insufficient by themselves. In this article, I would like to share some thoughts about communication.
Effective communications are self-reflective Read More »
Experience is a sum of perceptions that impact decision making. Purchase decisions in the case of customers, but also of recommendation or criticism by the members of the company. But how to ensure practices that improve the experience not only of the client but also of the employee?
Transforming organizations means building positive experiences for employees too Read More »
The use of change management methodologies has proven very good results and every day more and more organizations understand their importance. However, there are still those who do not get it. And, to some extent, they are right. Because what they are seeing is not real change management. Below, some suggestions to approach transformations in a holistic way.
Towards a new comprehensive paradigm of change management Read More »
