Throughout life, we learn valuable lessons from remarkable individuals who have overcome unimaginable adversities and emerged stronger and wiser. One such extraordinary person is Edith Eger, a Holocaust survivor. Dr. Eger is highly active on social media, and at 96 years old, she continues to inspire many with her wisdom and knowledge. In a recent […]
Transforming Talent Selection: Beyond Unconscious Biases In today’s competitive world of work, finding the right talent is essential for the success of any company. However, we face a significant challenge: unconscious biases. These biases can inadvertently influence our hiring decisions, leading to homogeneous teams and missed opportunities. Unconscious Biases and Their Influence on Decision-Making Have
At the heart of the definition of a Family Business lies the aspiration to keep it within the family. It is not uncommon for these successful enterprises, which have faced and overcome various crises, to have a culture and operation firmly rooted in models forged over time. However, the fact that they have been successful
By Raúl Molteni The mistake of relying solely on asking When an organization embarks on an impactful change, we might encounter situations like the following: the CEO is asked to provide a deep understanding of the organizational vision, the change sponsor is asked for a precise explanation of the reasons and objectives behind the transformation,
In May, our CEO, Raúl Molteni, participated as the President-Elect in the first general meeting of the International Academy for Quality (IAQ) in 2023, in Philadelphia, United States. Professionals and executives related to excellence, sustainability, quality, human resources, and marketing gathered to share nearly two days of work. Among them were vice presidents and directors
With its incredibly realistic way of imitating human language, ChatGPT is revolutionizing how people interact with technology and each other. How does this impact the organizational culture and the ways of working? What challenges does it pose? In this post, we will address these issues and provide tools to manage a transformation that seems unavoidable.
There are many small and medium-sized companies that are looking to take their business to the next level – and yet, only 10% of them manage to do it successfully. One of the main reasons is the lack of robust and efficient processes that are scalable and facilitate growth.
This is the case of a small real estate agency in Uruguay that contacted us to help improve its processes.
The American Society for Quality recognized Raúl Molteni, our CEO, with the 2021 Ishikawa medal for his leadership and outstanding achievements which had a significant positive impact on the human aspects of Quality. In this interview for ASQ, Raúl tells about his career and shares some lessons learned.
The brand promise is a very powerful weapon, but as such it carries major risks. In this article, I will show you how a broken promise can not only make you lose a sale but, even worse, you can be handing it over to your competition. But do not despair! You can avoid it with only three key steps.
The use of the concept ´Employee Experience´ has increased notoriously in the past few years, with virtually every Talent Management area addressing this term nowadays. However, I find three common mistakes are made when analyzing the employee experience.